Business on the top! The success story of ONX Holding founded on a passion for comfort

What could be more beautiful than an urban landscape, seen from a height at night? In Chisinau, we cannot boast of skyscrapers, but we still have beautiful locations, where we can fully enjoy the panoramic view of our beloved city. Also at the top, both literally and figuratively, is ONX Holding – the business of two young entrepreneurs, specialising in interior design, turnkey repairs, apartment, and luxury car rental. The collaboration with Microinvest was a firm step in the development of this business, which turned into a close and sustainable partnership relationship.

How developed is the niche of interior design in the Republic of Moldova? How did OnTop – the premium apartment and car rental service right in the heart of the city – come to life? What is the secret of success in entrepreneurship? Find out from the interview with Ion Onta and Nicoleta Grama, the young people who stand behind ONX holding and have a lot to tell us.

Interior design: how in demand is this service in Moldova and how did the history of ONX begin?

„I took my first steps in entrepreneurship 10 years ago, after a period in real estate and construction. I understand that custom interior design and interior design is a growing field in our country and more and more people are dreaming of homes created and tailored entirely to their individual needs and preferences. We started with the repair of apartments. After that, at the customers ‘ requirements, we started to provide design services combined with the turnkey repair. A perfect tandem to make sure that the desired design will look the same in reality, with an emphasis on comfort, quality, and individuality. Our mission is to deliver unique experiences and values that combine functionality and innovation. Our source of motivation and enthusiasm are our satisfied customers and the splendid apartments we have furnished, where a warm, homely atmosphere prevails”, – Ion Onta, entrepreneur

What other services does ONX holding offer and what stages of development have you gone through?

„ONX Holding also includes our pet project OnTop, which specializes in renting apartments right in the heart of Chisinau, with the best view and service. We fell in love with this view and wanted to offer unforgettable urban experiences for our guests in Chisinau, which they will surely not forget. Our customers can also rent luxury cars with drivers and even bodyguards. OnTop apartments come with a totally new concept of comfort and functionality. Three apartments are equipped with terraces, where private parties and other events can be organized. The others have panoramic balconies for coffee-flavored mornings, regardless of the season. It is a new concept on the Moldovan real estate market and it is highly appreciated. On the interior design and repair side, we work with both Moldovan and foreign clients. We are a young team with innovative ideas, which we turn into reality from the project on paper to turnkey. In addition, we have many new projects that we can’t wait to launch”, – Nicoleta Grama, ONX Director

Is it possible to develop a business without loans? When and how did you start working with Microinvest?

„Of course, you can, but with very small steps. Financing at the right time is very important for a business if you really plan to grow continuously. We learned about Microinvest after a discussion with one of their credit experts, who presented the company’s offers in detail. I was amazed at how many advantages you can benefit from working with a leading company in non-bank lending. They are operative, flexible, and open to giving you exactly what you need. In business everything runs fast, you don’t have much time to wait, especially when it comes to investments. Microinvest can keep up with this fast pace in offering financing services, which motivated me to approach them for a loan. We now have an effective collaboration and are confident that we will get the necessary support when we need”, – Ion Onta, entrepreneur

We can’t help but ask you about the latest trends. What are this season’s interior design trends?

„Minimalism remains the basic trend. Only it’s not so cold and impersonal anymore. You can opt for warm shades, soft textures, rounded shapes, and color accents. Another popular trend is sustainability in the choice of materials. Clients more and more often opt for eco materials, such as wood, stone, cotton, and flax, which do not pollute the environment, are not harmful, both in use and in production and bring a breath of naturalness to each project. Experiments in combinations of shades and textures are also appreciated. We are fortunate to be able to give free rein to design ideas in our daily work and to draw inspiration from our customers’ ideas, for which we always find the most suitable solutions”, – Nicoleta Grama, ONX Director

And how without the traditional question: what is the key to success in business, especially for young entrepreneurs?

„To not be afraid to try new things and to not focus too much on the experiences of competitors. When you follow an individual, self-created structure, you are confident and passionate about what you do. We created the concept of our business ourselves, without taking inspiration from others. Of course, I screwed up a lot, but I also learned a lot. Plus, this part of always exploring something new keeps you in tune and not bored. Another useful tip, which I discovered over time, is to pay attention to clients requests. Often, it’s from customers that you get the great ideas you can develop in your business. Moreover, it is also important to build beautiful and trusting partnerships”, – Ion Onta, entrepreneur

*Microinvest is the only non–bank credit institution in Moldova with an international Client Protection Certificate. This certificate confirms a responsible and transparent lending process based on the principles of respectful customer service, fair and equitable treatment.

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Client's Name
Client's Surname
Personal Identity Number
Currency
Term
Rate
Amount
Monthly payment
Amount to receive
Purpose
Comments

1. Name and Contact Information of the Creditor
Creditor
Address
Phone number
Email Address
Web page

3. Costs of the credit
Rates related to the credit
Annual Percentage Rate of Charge (APR) This is the total cost expressed as an annual percentage of the total amount of credit. The APR is there to help you compare different offers	%
In order to obtain the loan in accordance with the agreed terms and conditions, it is mandatory to conclude an insurance contract to guarantee the loan or a contract for another ancillary service.
Related costs
Any other costs deriving from the credit agreement	Fee for services rendered in relation to usage of credit, calculated and paid as follows: of the credit and paid by the Debtor on the date of granting the credit from own sources or is deducted by the Creditor from the amount of the credit The negotiation / prolongation of the credit can take place by mutual agreement of the parties, by signing an additional agreement, the Creditor being entitled to request an increase in the interest rate within the limits provided by the legislation in force. In case of negotiation / prolongation of the loan, the Borrower shall pay to the Creditor, at the date of the negotiation / prolongation a commission in the amount of 2% from the credit balance at the time of negotiation / prolongation.
Conditions under which the costs related to the credit agreement can be changed	The Sides can change the costs related to the credit by written agreement signed by both parties; For the non-constitution of the guarantees within the agreed term, the Creditor is entitled to calculate, and the Client will pay to the Creditor an Interest of delay in the amount of 5% annually, applied to of the daily balance for each day of delay, starting with the date following the term established for the constitution of the guarantee/ s and until the date of the proper execution of the respective obligation.
Obligation to pay for notarial fees / mortgage registration fees / fees for noting the prohibition of pledge in the Transport Register related to the pledge of means of transport (agricultural machinery)	Paid by the Client , except as otherwise provided in the pledge / mortgage agreement.
The cost for the valuation of real estate proposed in pledge	Paid by the Client directly to the Evaluator
Costs in the case of late payments Missing payments could have severe consequences for you (e.g. forced sale) and make obtaining credit more difficult
The repayment of the loan is free of charge in the secondary offices of the Creditor, as well as at the discretion of the Debtor through the representatives authorized to collect loan payments. The list of which and their fees are published on the website of the Creditor (www.microinvest.md/cum-achiti-creditul/). In case the Debtor use payment methods with fee, the Debtor cover all the costs of repayment of the loan and undertake to make the payments in such a way that the Creditor receives the agreed repayment amount and without any deductions by third parties processing the refund payment.
In accordance with and arising from the provisions of art. 15, para. 7), lit. a) from Law no. 202/2013, any payments related to the granted credit (commissions, taxes, penalties, late interest and any other type of payment), except interest, will be applied and collected within the limit of the ceiling of 0.04% of the total value of the credit per credit day multiplied by the number of days of actual use of the credit (hereinafter 'Ceiling'). Therefore, the Lender will be entitled to apply and collect the costs, excluding interest, exactly in the fixed or percentage amount established in the contract if the said ceiling allows, and if the ceiling is lower than the value of at least one cost, excluding interest, then the Lender will be entitled to reduce the fixed/percentage amount and apply and collect any of the applicable costs only within the limit of the ceiling value. When calculating the ceiling, the costs already applied and collected will be taken into account, with the exception of interest, which reduces its value. (Representative example: if the amount of the penalty is 20 MDL per day, and the ceiling value at that time is 16 MDL, then a maximum of 16 MDL will be collected).

4. Other important legal aspects
Right of withdrawal You have the right to withdraw from the credit agreement within a period of 14 calendar days	Yes
Early repayment You have the right to repay the credit early at any time in full or partially	Yes
The creditor is entitled to compensation in the case of early repayment The Debtor may repay the loan in full or in part in advance, notifying the Creditor in writing 3 days in advance, and paying an early repayment fee of:	% from early repaid amount, if the period of time between the date of early repayment and convened maturity exceeds one year; % from early repaid amount.The early repayment can be made only if the Debtor has no outstanding debts on interest or other amounts to be paid in accordance with the Contract. % from early repaid amount, if the period of time between the date of early repayment and convened maturity does not exceed one year.
Database usage The creditor must inform you immediately and without charge of the result of a consultation of a database, if a credit application is rejected on the basis of such a consultation. This does not apply if the provision of such information is prohibited by law or is contrary to objectives of public policy or public security The parties may agree on additional terms and conditions, which will be included in the credit agreement.	Yes
Right to a draft credit agreement You have the right, upon request, to obtain a copy of the draft credit agreement free of charge. This provision does not apply if the creditor, at the time of the request, is unwilling to proceed to the conclusion of the credit agreement with you	Yes
The period of time during which the creditor is bound by the pre-contractual obligations	This offer is valid for 15 calendar days after it is issued.
In this regard, I subsequently declare that: I was provided with the necessary information, the essential characteristics of the above-mentioned credit product were explained (interest rate, number of commissions, credit costs, early repayment conditions, total amount to be paid), as well as the consequences of non-compliance with contractual clauses; the costs included in the total cost of the loan were explained to me, including the costs for ancillary services related to the credit agreement; I was offered the possibility to negotiate individually the contractual clauses in the credit agreement that I intend to sign, I negotiated individually the granting commission, the monthly commission, the amount of penalties and I mention that its clauses do not disadvantage me, being fair in the report mine with the creditor; I was asked by the creditor about the probable importance of the information provided and whether essential circumstances that I expected to be provided were not omitted in order to make an informed and rational decision about concluding the potential credit agreement. the information provided and the corresponding explanations allowed me to assess, including the personal analysis of other offers of third party creditors, whether the proposed credit agreement is tailored to my needs and financial situation; I know the content of the contract and all its conditions have been explained to me, I have understood and accepted them, and the documents and information underlying the conclusion of the contract are complete and accurate; I know the law, the normative acts that will govern the contract, as well as the lack of consumer quality; I have no ambiguities or misunderstandings regarding the terms of the contract; the credit product corresponds to the purpose described above and will be used according to the destination and the economic activity carried out. The assets procured/resulted/constructed/repaired from received loan sources will be registered/transmitted in the social capital of the company where my business activity is carried out and/or will be used jointly by the members or individually however strictly for running my business activity. (Signature)