Because your opinion is very important to us and we want to continuously improve our services, please inform us if you have detected a case of fraud, infringement of any kind, or if you want to send a suggestion or complaint, use the following communication channels:

1. Send an e-mail to: sesizari@microinvest.md
2. Call our hot line:  022 802 100
3. Send an anonymous message via the contact form
4. Send a letter by post to the  head office address or to any of the company’s sub-office adresses
5. Phone the Call-Centre: 022 801 701
6. Speak to an employee by personal introduction at  any company sub-office or head office
7. Write a message via social media on the company page

Messages are managed and analyzed in compliance with confidentiality requirements.

Microinvest will analyze the complaints that are correctly filled in, contain all necessary information and have adequate language. The Company reserves the right not to respond to complaints without Name, Surname, and Contact Details of the Author.

Detailed information on the procedures and the authorized contact persons to receive and resolve client complaints/complaints can be found in Regulation on Customer Petitions Resolution Mechanisms within O.C.N “Microinvest” SRL