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Which credit institution in Moldova operates according to international standards for consumer protection?

Which credit institution in Moldova operates according to international standards for consumer protection?

Have you ever had to realize after signing a loan agreement that a loan will cost three times as much, and a few days of arrears will cost a small fortune? Or maybe you’ve heard a lot of bad stories about the lending experience at some financial institutions in Moldova, and even the thought of credit makes you shiver? Well, we suggest making sure that things are different at Microinvest. We respect international standards for service quality and do our best to ensure that our relationships with customers bring only benefits and pleasant experiences for both parties.

Today in Moldova, there are more than 160 non-bank credit institutions and 11 commercial banks, that you can apply for a loan for various purposes: for personal needs, business development, purchasing a car, or an apartment. Microinvest is the only player in the financial market of Moldova with the Smart Campaign International Customer Protection Certificate, ready to offer a wide range of credit products on safe and favorable terms without bureaucracy.

Microinvest is a lender that takes care of you.

We lend in accordance with the international standards for customer protection, where both parties benefit from cooperation based on respect and objectivity. In our 18 years in the financial industry, we have learned from our own experience that a responsible lending process contributes to the establishment of productive relations between the lender and the client, based on effective principles of cooperation.

Here are 7 reasons why you should apply for a loan from Microinvest:

  1. We offer understandable products and conditions tailored to the needs of each client, available to both individuals and entrepreneurs.
  2. We take all necessary measures to prevent over-indebtedness, which can negatively affect the client’s financial situation. We strive to ensure that relations with our customers only get better over time.
  3. We are transparent and open in everything we do. All contracts and information about our Сompany are accessible and transparent, without hidden details.
  4. We responsibly set prices for loans so that they are affordable for everyone. In addition to favorable terms, we offer customized solutions, efficiency, and safety.
  5. We treat each client fairly and respectfully, whether it is an individual or a legal entity.
  6. We take care of the confidentiality of our customers’ personal data, ensuring their proper storage and use.
  7. We always find solutions in case of complaints using objective mechanisms and strive to become better. The opinion and experience of our clients are important to us.

And most importantly, that is not just lofty rhetoric but real benefits that Microinvest clients enjoy every day. This is demonstrated by the nearly 20,000 business ideas that have been realized, and the more than 123,000 people who have improved their living conditions and now enjoy the comfort and freedom of decision-making.

“Microinvest is definitely a company that customers can trust, ready to offer the right solutions for everyone and provide financial support at the right time. Service in accordance with international standards and customer care are the strengths that we work on every day, because we want the people who chose us and our services to be satisfied and loyal. We are the only company in Moldova that has the Smart International Quality Certificate. For us and our clients, lending is a process based on trust and responsibility, so we make every effort to ensure that every client has a positive financing experience. This is what distinguishes us and makes us authentic” (Dumitru Svinarenco, CEO Microinvest).

For the seventh year in a row, October is the month dedicated to responsible lending. This year will be a little different, but just as interesting and useful. Therefore, we invite you to follow our social media pages and the Microinvest website, where we tell you how important it is to choose a lender who cares about you and offers only responsible loans. You’ll learn about the real experiences of our clients, entrepreneurs’ success stories, and get helpful expert advice – all to turn loans into benefits.

Choose a lender who cares about you.

Microinvest – loans for hard-working people.


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