“In business, victory is more important than participation” – Sabir Imamerov, Microinvest client

In the world of modern entrepreneurship, success stories begin with a unique idea and the dedication to realize it. This is how the story of Conditionere.md began, a company financed by Microinvest, which has established itself in the field of sales and installation of climate technology. Founded in 2012 with the purpose of providing high quality services in this niche, the company has grown from a small business to one of the market leaders, offering a wide product line.

In this interview, we will talk about Conditionere.md journey in sales, explore the company’s diverse range of products and services and the importance of partnering with Microinvest, a non-banking lending organization.

How did the idea to create your own business come about and what were the first steps taken in this direction?

We started with the installation of heating systems, introducing modern and efficient technologies for the comfort of our customers. In order to optimize and improve all business processes, in 2012 we decided to expand and establish a company. Our mission was and still remains – to provide not just quality, but the best services in the field of sales and installation of climate control equipment. Our values are reflected in our motto: “victory is more important than participation”. This is what keeps us moving forward.

What variety of services and products can customers find in your store?

In our store clients can find a wide range of climate equipment – from heating systems and air conditioners to radiators and gas boilers, everything you need to create an ideal microclimate in your house or apartment. Our approach to work is unique: we do not just strive to sell goods, but also carefully select equipment based on the individual needs of the client. Our goal is to earn the client’s loyalty by offering a full range of services for installation and customization of the purchased equipment.

What, in your opinion, are the key components of a successful business in Moldova and what advice can you give to beginning entrepreneurs?

Successful business development in the Republic of Moldova is a complex and multifaceted process. Therefore, I prefer to share my thoughts rather than provide specific advice or recommendations. I would like to emphasize that it is important to constantly move forward, develop, make mistakes and most importantly, learn from them. Life experience, accompanied by careful analysis and lessons learned, brings excellent results.

Tell us about your experience of cooperation with Microinvest?

Our partnership with Microinvest began in 2016 and was aimed at providing our customers with the opportunity to purchase goods in installments. Since then, we have found that the partnership makes our work much easier. Microinvest stands out for its responsiveness and ability to quickly analyze and provide a solution, which is important to us and our clients. We are also Microinvest’s business lending clients and appreciate our partnership for the quality of service, speed, freedom from bureaucracy, and a loan limit that is active for 3 years. This is especially important in commercial businesses where quick decision making and adaptation to changing market conditions is required. Thanks to their support, we have significantly expanded our product range and broadened our customer base, which has increased our competitiveness in the market. It has also enabled us to offer more flexible payment solutions, satisfying the needs and preferences of our customers.

How useful and important is a loan for business development?

It is difficult to give the right answer about strategies for using loans in business, everything is individual for each entrepreneur. However, the key to successfully manage a loan is not just hard work, but the ability to properly invest these funds in the business model. We use the additional funding to expand our product range and improve our services, which requires strategic planning and adapting to changing market conditions. This combination allows us to maximize the benefit of our loans and create a sustainable foundation for our business development.

*Microinvest is the only financial organization in Moldova that has the GOLD certificate in the client protection category. It means a responsible and transparent lending process, fair financing and a constructive approach to any request.

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Client's Name
Client's Surname
Personal Identity Number
Currency
Term
Rate
Amount
Monthly payment
Amount to receive
Purpose
Comments

1. Name and Contact Information of the Creditor
Creditor
Address
Phone number
Email Address
Web page

3. Costs of the credit
Rates related to the credit
Annual Percentage Rate of Charge (APR) This is the total cost expressed as an annual percentage of the total amount of credit. The APR is there to help you compare different offers	%
In order to obtain the loan in accordance with the agreed terms and conditions, it is mandatory to conclude an insurance contract to guarantee the loan or a contract for another ancillary service.
Related costs
Any other costs deriving from the credit agreement	Fee for services rendered in relation to usage of credit, calculated and paid as follows: of the credit and paid by the Debtor on the date of granting the credit from own sources or is deducted by the Creditor from the amount of the credit The negotiation / prolongation of the credit can take place by mutual agreement of the parties, by signing an additional agreement, the Creditor being entitled to request an increase in the interest rate within the limits provided by the legislation in force. In case of negotiation / prolongation of the loan, the Borrower shall pay to the Creditor, at the date of the negotiation / prolongation a commission in the amount of 2% from the credit balance at the time of negotiation / prolongation.
Conditions under which the costs related to the credit agreement can be changed	The Sides can change the costs related to the credit by written agreement signed by both parties; For the non-constitution of the guarantees within the agreed term, the Creditor is entitled to calculate, and the Client will pay to the Creditor an Interest of delay in the amount of 5% annually, applied to of the daily balance for each day of delay, starting with the date following the term established for the constitution of the guarantee/ s and until the date of the proper execution of the respective obligation.
Obligation to pay for notarial fees / mortgage registration fees / fees for noting the prohibition of pledge in the Transport Register related to the pledge of means of transport (agricultural machinery)	Paid by the Client , except as otherwise provided in the pledge / mortgage agreement.
The cost for the valuation of real estate proposed in pledge	Paid by the Client directly to the Evaluator
Costs in the case of late payments Missing payments could have severe consequences for you (e.g. forced sale) and make obtaining credit more difficult
The repayment of the loan is free of charge in the secondary offices of the Creditor, as well as at the discretion of the Debtor through the representatives authorized to collect loan payments. The list of which and their fees are published on the website of the Creditor (www.microinvest.md/cum-achiti-creditul/). In case the Debtor use payment methods with fee, the Debtor cover all the costs of repayment of the loan and undertake to make the payments in such a way that the Creditor receives the agreed repayment amount and without any deductions by third parties processing the refund payment.
In accordance with and arising from the provisions of art. 15, para. 7), lit. a) from Law no. 202/2013, any payments related to the granted credit (commissions, taxes, penalties, late interest and any other type of payment), except interest, will be applied and collected within the limit of the ceiling of 0.04% of the total value of the credit per credit day multiplied by the number of days of actual use of the credit (hereinafter 'Ceiling'). Therefore, the Lender will be entitled to apply and collect the costs, excluding interest, exactly in the fixed or percentage amount established in the contract if the said ceiling allows, and if the ceiling is lower than the value of at least one cost, excluding interest, then the Lender will be entitled to reduce the fixed/percentage amount and apply and collect any of the applicable costs only within the limit of the ceiling value. When calculating the ceiling, the costs already applied and collected will be taken into account, with the exception of interest, which reduces its value. (Representative example: if the amount of the penalty is 20 MDL per day, and the ceiling value at that time is 16 MDL, then a maximum of 16 MDL will be collected).

4. Other important legal aspects
Right of withdrawal You have the right to withdraw from the credit agreement within a period of 14 calendar days	Yes
Early repayment You have the right to repay the credit early at any time in full or partially	Yes
The creditor is entitled to compensation in the case of early repayment The Debtor may repay the loan in full or in part in advance, notifying the Creditor in writing 3 days in advance, and paying an early repayment fee of:	% from early repaid amount, if the period of time between the date of early repayment and convened maturity exceeds one year; % from early repaid amount.The early repayment can be made only if the Debtor has no outstanding debts on interest or other amounts to be paid in accordance with the Contract. % from early repaid amount, if the period of time between the date of early repayment and convened maturity does not exceed one year.
Database usage The creditor must inform you immediately and without charge of the result of a consultation of a database, if a credit application is rejected on the basis of such a consultation. This does not apply if the provision of such information is prohibited by law or is contrary to objectives of public policy or public security The parties may agree on additional terms and conditions, which will be included in the credit agreement.	Yes
Right to a draft credit agreement You have the right, upon request, to obtain a copy of the draft credit agreement free of charge. This provision does not apply if the creditor, at the time of the request, is unwilling to proceed to the conclusion of the credit agreement with you	Yes
The period of time during which the creditor is bound by the pre-contractual obligations	This offer is valid for 15 calendar days after it is issued.
In this regard, I subsequently declare that: I was provided with the necessary information, the essential characteristics of the above-mentioned credit product were explained (interest rate, number of commissions, credit costs, early repayment conditions, total amount to be paid), as well as the consequences of non-compliance with contractual clauses; the costs included in the total cost of the loan were explained to me, including the costs for ancillary services related to the credit agreement; I was offered the possibility to negotiate individually the contractual clauses in the credit agreement that I intend to sign, I negotiated individually the granting commission, the monthly commission, the amount of penalties and I mention that its clauses do not disadvantage me, being fair in the report mine with the creditor; I was asked by the creditor about the probable importance of the information provided and whether essential circumstances that I expected to be provided were not omitted in order to make an informed and rational decision about concluding the potential credit agreement. the information provided and the corresponding explanations allowed me to assess, including the personal analysis of other offers of third party creditors, whether the proposed credit agreement is tailored to my needs and financial situation; I know the content of the contract and all its conditions have been explained to me, I have understood and accepted them, and the documents and information underlying the conclusion of the contract are complete and accurate; I know the law, the normative acts that will govern the contract, as well as the lack of consumer quality; I have no ambiguities or misunderstandings regarding the terms of the contract; the credit product corresponds to the purpose described above and will be used according to the destination and the economic activity carried out. The assets procured/resulted/constructed/repaired from received loan sources will be registered/transmitted in the social capital of the company where my business activity is carried out and/or will be used jointly by the members or individually however strictly for running my business activity. (Signature)

“In business, victory is more important than participation” – Sabir Imamerov, Microinvest client

How did the idea to create your own business come about and what were the first steps taken in this direction?

What variety of services and products can customers find in your store?

What, in your opinion, are the key components of a successful business in Moldova and what advice can you give to beginning entrepreneurs?

Tell us about your experience of cooperation with Microinvest?

How useful and important is a loan for business development?

Other news